The strongest proof of our work is in the outcomes.
Each engagement follows the same structure: the challenge we were asked to solve, the opportunity it opened up, how BASS delivered, and the commercial result.
Case Study 01 · Retail
National Retail Transformation
Reinventing the proposition of an 800+ store national retailer.
Challenge
Declining footfall and sales created an urgent need to modernise the estate, strengthen the customer proposition and introduce complementary categories at scale.
Opportunity
Rather than incremental store changes, the opportunity was to rethink the retail proposition across the estate and build the infrastructure required for a scalable new operating model.
Our Role
Working with management and shareholders, we helped define the store-of-the-future strategy, used customer and demographic insight to prioritise rollout, and supported delivery from strategic design through implementation. A specialist regional food retailer was also acquired to provide the cold-chain capability required.
£120mAnnualised incremental chilled & frozen sales
11%Reported halo effect on store revenue
500+Stores with curated clothing proposition
£270m p.a.Annual clothing sales
Case Study 02 · Retail & Leisure
Retail & Leisure Development
Creating a new commercial model that unlocked £5m of development funding.
Challenge
A garden-centre-sector retail and leisure business wanted to undertake a significant development but needed a compelling commercial proposition and the funding to deliver it.
Opportunity
The site could become a broader retail and leisure destination, introducing complementary concepts and major brands while creating substantial recurring rental income.
Our Role
We developed the business plan and retail concepts, shaped the commercial proposition and negotiated long-term leases and tenancy agreements with major national and international brands.
£5mBank funding secured
£900k+ p.a.Annual rental income stated in source material
Major brandsLong-term tenancy agreements
New modelDiversified recurring income
Case Study 03 · Insurance
Digital Insurance Transformation
Transforming a 4–6 week SME quotation process into an instantaneous, end-to-end digital journey.
Challenge
Commercial insurance for SMEs relied on a lengthy, resource-intensive quotation process. Individual risks were taken to market manually, making the segment difficult to serve efficiently and profitably at scale.
Opportunity
Structured, sector-specific products with predetermined terms, documentation and insurer participation could replace the traditional quotation process with a digital end-to-end customer journey.
Our Role
We helped create eight structured insurance products covering most target SME sectors. Customers entered the required information, the system generated an immediate quotation and, once accepted, produced the insurance documentation automatically. Ten insurers participated in the proposition.
4–6 weeks → instantQuotation turnaround
>95%Reduction in processing time & effort
SEK 1bn / €100mApprox. premium volume
10 insurersParticipating insurance companies
Selected examples of the experience and commercial impact brought together within BASS Advisory.
Let's build something ambitious together.
Whether you're entering a new market, strengthening commercial partnerships or scaling internationally, we'd welcome the opportunity to talk.
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